All WOODLIV products are made using MR Grade Plywood, Engineered Wood, and genuine solid woods like Sheesham, Mango, Acacia, and Pine. Natural variations in wood grain, color, and texture are expected and not considered defects.
All orders must be paid in full at the time of purchase. We do not accept Cash on Delivery (COD) or part payments. Orders are processed only after full payment is received.
Customized and made-to-order items are crafted based on your specifications. Once production has started, such orders cannot be canceled, changed, or refunded.
Delivery typically takes 7–21 working days depending on product and location. Delays may occur due to logistics, weather, or operational constraints.
Customers must ensure:
Installation is not included by default. You may add it during checkout for an additional fee. WOODLIV arranges installation via third-party service providers and is not liable for damages caused during installation.
All products should be inspected immediately upon delivery. Any manufacturing defect or damage must be reported within 72 hours, along with clear photo/video evidence.
Returns or replacements are allowed only for products with manufacturing defects and must be requested within 3 days of delivery. Products must be unused and in original packaging.
Return pickup and shipping charges are applicable and borne by the customer. No returns are accepted for:
WOODLIV provides a 1-year limited warranty from the date of delivery. It covers:
This warranty does not cover:
Warranty claims must be submitted with proper evidence and invoice. WOODLIV reserves the right to repair or replace the item at its discretion.
WOODLIV products are for indoor residential use only. To extend lifespan:
Orders may be canceled within 24 hours of placing them. After this period, cancellations are not accepted, especially for customized or in-production orders.
Approved refunds are processed within 7–10 business days via the original mode of payment. Shipping, installation, and other service charges are non-refundable.
WOODLIV is not responsible for indirect, incidental, or consequential damages. Liability is limited strictly to the product’s purchase value.
WOODLIV is not liable for delays or failures in performance caused by circumstances beyond its control, including natural calamities, transportation strikes, and government restrictions.
These terms are governed by the laws of India. Any legal disputes will fall under the jurisdiction of courts located in Jaipur, Rajasthan.
