Shipping Policy

1. Shipping Coverage

WOODLIV delivers across most major cities and towns in India. You’ll be notified at checkout if delivery is unavailable in your area.

2. Delivery Timelines

  • Ready products: 5–10 business days
  • Custom products: 12–21 business days

Delivery timelines vary based on your location and product type.

3. Shipping Charges

Standard delivery is free for most locations. Additional handling charges may apply for remote areas or upper floors without lift access.

4. Installation Services

  • Not included by default.
  • Can be added at checkout for a nominal charge via third-party installers.
  • Availability depends on PIN code.

5. Delivery Access

Customer must ensure entry path is clear, lift access is available, and someone is present to receive the order. Extra charges may apply otherwise.

6. Delays & Exceptions

We are not liable for delays due to natural events, transport issues, or incomplete shipping information.

7. Damaged Shipments

Report any damage within 72 hours with photos/videos for a possible return or replacement.

8. Contact

📧 support@woodliv.com